Contact us

At Hitch & Haul Heroes, we believe that communication is key to providing outstanding service. Whether you have a question about our towing services, need immediate assistance, or simply want to learn more about our offerings, we are here to help! 

Your safety and satisfaction are our top priorities. Our dedicated team is ready to assist you at any hour of the day or night. With our 24/7 availability, you can rest assured that help is just a phone call away. We understand the urgency that comes with vehicle troubles, and our local expertise ensures that we can reach you quickly—no matter where you are in Charlotte, NC. 

How to Reach Us: 

• Phone: Call us anytime at 704-910-7911. Our friendly dispatchers are always on hand to answer your questions or to dispatch a team to your location. 

• Email: Prefer to write? Send us an email at hitchnhaul79@outlook.com. We aim to respond to all inquiries within 24 hours. 

• Social media: Connect with us on our social media platforms for updates, tips, and community engagement! Find us on Facebook, Instagram, and TikTok. 

What to Expect: 

When you reach out to us, you can expect: 

• Prompt Response: Whether you're calling for immediate assistance or have a simple question, we're quick to respond. 

• Customer-Centric Service: We take the time to understand your needs and provide tailored solutions to fit your unique situation. 

• Expert Guidance: Our knowledgeable staff can walk you through the process, explain our services in detail, and provide honest recommendations. 

Don't Hesitate to Contact Us! 

We’re not just about towing your vehicle; we are committed to being a reliable partner in your time of need. If you're facing a roadside emergency or simply have questions about our services, don’t hesitate to contact us. At Hitch & Haul Heroes, we're here to help you get back on the road safely and efficiently!